wic resetCONNECT

YOUR RESET GUIDE

Your key. Your printer.
Let’s get it working.

Everything you need to use your WIC Reset Connect key — wherever you bought it.

WIC RESET CONNECT · EPSON

Epson — Reset instructions

WIC Reset Connect performs the reset. WIC Reset Utility is used here only to read Epson counters. Enter your Connect key in Connect’s Token field.

WIC Reset Connect

Reset the counter

Download WIC Reset Connect Windows · EXE · 12.9 MB
WIC Reset Utility

Read Epson counters

Download WIC Reset Utility Windows · EXE · 3.1 MB

Step by step

  1. Use Windows 7–11 with internet access. Connect only the printer being reset by USB; Connect does not work over Wi-Fi. Confirm that Connect supports your exact model.
  2. Open WIC Reset Utility. If the assistant appears, choose “Close assistant forever”. Select your printer’s USB connection in the left panel, even if a Wi-Fi entry is also listed.
  3. Click “Read waste counters”. Wait for the window showing the current counters. If it does not appear, resolve the communication error before trying to reset.
  4. If the counters cannot be read, check the USB cable, clear stuck print jobs and close the status monitor. Install the original Epson driver if it is missing, restart the printer and computer, and repeat the counter reading.
  5. After a successful counter reading, close Utility and other programs using the printer. Open WIC Reset Connect using “Run as administrator”. Keep only this printer connected.
  6. When Connect detects the printer, enter your existing Connect key in the “Token” field and click “Reset”.
  7. Wait for the completion message. The source video shows a process of about two minutes without further messages during the reset. Do not disconnect the printer, close the program or click repeatedly while it is working.
  8. When Connect confirms completion, close it. Turn the printer off, wait a few seconds, then turn it on again.

Watch the walkthrough

The video connects to YouTube only when you press Play.YouTube ↗

Resetting the counter does not clean or replace the physical ink absorber. Inspect it and arrange maintenance when needed.

Something not working?

The printer is not detected

Check the USB connection, confirm the exact model is supported by Connect and close other programs using the printer. Canon also requires the correct service mode.

Where do I enter my key?

Enter your Connect key in the Token field of WIC Reset Connect. WIC Reset Utility is used here to read Epson counters, not to use a Connect key.

The counter was reset. What about the absorber?

The reset changes the counter, not the physical condition of the absorber. Inspect and service the absorber when needed. Follow Connect’s instructions for restarting the printer.

A different error or a key problem

Stop and send support the printer model, the exact message and a screenshot. Do not post the full key publicly.

Connect reports that the server is busy

If this specific message appears, the source video recommends waiting two minutes and trying again. If the key or reset still fails, contact support with the exact message.

WIC RESET CONNECT · CANON

Canon — Reset instructions

Canon requires the correct service mode before a reset. Keep the reset instructions open while following the steps.

WIC Reset Connect

Reset the counter

Download WIC Reset Connect Windows · EXE · 12.9 MB
Canon service mode

Enter service mode. Then reset.

Enter service mode Canon · 1700 / 5B00

Step by step

  1. Use Windows 7–11 with internet access and a USB cable. Confirm that Connect supports your exact Canon model. Connect does not work over Wi-Fi.
  2. Download WIC Reset Connect. Right-click the downloaded program and choose “Run as administrator”. Allow the Windows permission prompt for the program you downloaded from the official link.
  3. Enter service mode using the specific procedure for your model in the Canon service-mode section. Only the printer being reset should be connected to the computer.
  4. The green LED must stay on continuously in service mode. If it blinks, resolve other errors first: the source video lists a stuck print job, an open cover or a missing cartridge as possible causes.
  5. When the printer is detected, enter your existing Connect key in the “Token” field and click “Reset”.
  6. Wait for the completion message. The source video describes about two minutes without additional messages while the reset runs. Do not interrupt the process or click repeatedly.
  7. After the completion message, close Connect. Switch the printer off, wait a few seconds, and switch it on again.

Watch the walkthrough

The video connects to YouTube only when you press Play.YouTube ↗

Resetting the counter does not clean or replace the physical ink absorber. Inspect it and arrange maintenance when needed.

Something not working?

The printer is not detected

Check the USB connection, confirm the exact model is supported by Connect and close other programs using the printer. Canon also requires the correct service mode.

Where do I enter my key?

Enter your Connect key in the Token field of WIC Reset Connect. WIC Reset Utility is used here to read Epson counters, not to use a Connect key.

Canon has a blinking green or orange LED

Do not continue with a reset. In service mode the green LED should stay on. Resolve other errors, such as a missing or unrecognized cartridge, before retrying.

Canon will not enter service mode

Check the exact model and the matching sequence. The source guide recommends powering off and unplugging for 10–15 seconds before retrying. Do not try a different number of button presses at random. If the model is not clearly covered, contact support.

The counter was reset. What about the absorber?

The reset changes the counter, not the physical condition of the absorber. Inspect and service the absorber when needed. Follow Connect’s instructions for restarting the printer.

A different error or a key problem

Stop and send support the printer model, the exact message and a screenshot. Do not post the full key publicly.

Connect reports that the server is busy

If this specific message appears, the source video recommends waiting two minutes and trying again. If the key or reset still fails, contact support with the exact message.

CANON · 1700 / 5B00

Canon service mode

Use the procedure for your exact model first. Family-level guidance is not a guarantee for every printer in that family, and service-mode instructions do not confirm Connect compatibility.

Open the matching method

Canon – E, G, IB, MB, TS, TR series

This is one of the most common Canon methods of entering service mode for E, G, IB, MB, TS and TR printers.

  1. Turn off your Canon printer.
  2. Press and hold the printer’s RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to turn on).
  4. Release the RESET button but keep holding the POWER button.
  5. While still holding POWER, press and release the RESET button 5 times.
  6. After the 5th press, wait a moment and then release the POWER button. The printer should now be in service mode.
Canon – MG series

Use this procedure for most Canon MG printers when you need to enter service mode to reset the waste ink counter.

  1. Turn off your Canon printer.
  2. Press and hold the RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to power on).
  4. Release the RESET button but keep holding the POWER button.
  5. While still holding POWER, press and release the RESET button 6 times. For models without scanner, also press it 6 times.
  6. After the last press, wait a moment and then release the POWER button – the printer should enter service mode.
Canon – MP series

Many Canon MP printers use the following combination to enter service mode.

  1. Turn off your Canon printer.
  2. Press and hold the RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to turn on).
  4. Release the RESET button but continue to hold the POWER button.
  5. While holding POWER, press and release the RESET button the required number of times: usually 2 times, and for some models without scanner 6 times.
  6. After pressing RESET the correct number of times, wait a moment and then release the POWER button – the printer should be in service mode.
Canon – G4010 / G4210 / G4410 / G4411
  1. Turn off your Canon printer.
  2. Press and hold the RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to turn on).
  4. Release the RESET button but keep holding the POWER button.
  5. While holding POWER, press and release the RESET button 6 times (for printers without scanner also 6 times).
  6. After the 6th press, wait a moment before releasing the POWER button.
Canon – G1411 / G2411 / G3411
  1. Turn off your Canon printer.
  2. Press and hold the “+” (plus) button.
  3. While holding the “+” button, press and hold the POWER button (wait for the printer to turn on).
  4. Release the “+” button but keep holding the POWER button.
  5. While still holding POWER, press and release the RESET button 5 times.
  6. After the 5th press, wait a moment and then release the POWER button – the printer should be in service mode.
Canon – iP3600 series, iP4600 series, MP240 series, MP550 series
  1. Turn off your Canon printer.
  2. Press and hold the RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to turn on).
  4. Release the RESET button but keep holding the POWER button.
  5. While still holding POWER, press and release the RESET button 2 times.
  6. After the 2nd press, wait a moment and then release the POWER button – the printer should enter service mode.

If your printer has a touchscreen, hold down the area on the screen where the Resume/Cancel button is usually shown instead of a physical button.

Canon – iP2700 series, iP4800 series, MG5100 series
  1. Turn off your Canon printer.
  2. Press and hold the RESET button.
  3. While holding RESET, press and hold the POWER button (wait for the printer to turn on).
  4. Release the RESET button but continue holding the POWER button.
  5. While still holding POWER, press and release the RESET button 5 times.
  6. After the 5th press, wait a moment and then release the POWER button – the printer should be in service mode.

For printers with touchscreens, hold down the part of the screen where the Resume/Cancel button usually appears.

Canon – MG8150
  1. Turn off the printer.
  2. Press and hold the Cancel button (on touch models hold the area on the screen where the Resume/Cancel button is displayed).
  3. Press and hold the Power button.
  4. Release the Cancel (or Resume) button but keep holding the Power button.
  5. Wait 5–10 seconds, then press the Cancel button 5 times.
  6. Release the Power button – the printer should now be in service mode.
Canon – TS8000 series

TS8010, TS8020, TS8040, TS8050, TS8030, TS8052, TS8053, TS8060, TS8070

  1. Turn off the printer.
  2. Press and hold the HOME button (on touchscreens hold the area in the upper left corner of the display).
  3. While holding HOME, press and hold the Power button.
  4. Release the HOME button but keep holding the Power button.
  5. Press the Cancel button (upper right corner) 5 times.
  6. Release the Power button – the printer should enter service mode.
Canon – TS9100 series

TS9100, TS9110, TS9120, TS9140, TS9150, TS9155, TS9160, TS9170

  1. Turn off the printer.
  2. Press and hold the HOME button (on touch models hold the top left corner of the screen).
  3. While holding HOME, press and hold the Power button.
  4. Release the HOME button but keep holding Power.
  5. Press the Cancel button 6 times.
  6. Release the Power button – the printer should now be in Canon service mode.

After entering service mode

The green LED should stay on continuously. If the green or orange LED keeps blinking, resolve the other printer error before resetting. Then return to the Canon reset guide.

Continue with Canon reset →

Procedures preserved from the owner’s source manuals. Do not substitute one method for another.